FAQ

The standard recommendation is to visit your dentist twice a year for check-ups and cleanings. This frequency level works well for most people, although some people with gum disease, a genetic predisposition for plaque build-up or cavities, or a weakened immune system might need to visit the dentist more frequently for optimal care.

When choosing toothpaste, select one that contains fluoride. Toothpastes containing fluoride have been shown to prevent cavities.

The main criterion to look for in toothbrushes is soft bristles. Both adults and children should use a toothbrush that has soft bristles. Harder bristles might cause gum recession , exposing root surface of tooth, leading to tooth sensitivity. In severe case, this might lead to pulpal damage and periodontal disease.

Over a decade of research has proven bleaching and other whitening methods to be both safe and effective. Before teeth whitening treatment, our dentists will exam your teeth thoroughly, to see if teeth whitening is the right treatment for you.

The effects of whitening are thought to last up to three years. However, this varies from person to person. For people with habit of smoking or tea drinking, we recommend teeth whitening every 6 months.

During normal working hours, please contact us for an appointment as soon as possible. We aim to see people with a dental emergency as soon as possible. Outside our working hours, please leave a message by phone, or you can send us message via Whatsapp / WeChat. Our nurse will contact you once the clinic is open.

Most insurance companies have their own claim forms. We recommend you to review your insurance plan prior to the appointment, and bring your claim form with you to our clinic. We will fill out the form for you and provide you with an itemized receipt. The payment is made to us by you, and you can then claim the amount back from insurer with the claim form and receipt.